FAQ2019-07-23T13:26:37+00:00
How can I have a longer hose?2020-06-23T16:11:52+00:00
How can I start my central vacuum?2020-06-23T16:06:39+00:00

The on-off switch to start and stop your vacuum is on the hose handle. There is a 3-second delay before the unit shuts down completely.

Is my Hight-voltage hose compatible with a 2 pin valve?2020-06-23T16:05:11+00:00

Yes, Our hoses are compatible with most inlet, and you can order the super valve converter so it can fit in your 2 (Two) pin wall valve

When should I expect The LED light to change?2020-06-23T16:03:18+00:00

See the document below that explains when your LED light will change, what it means, and what action should be taking.

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My vacuum is not level or look like it will fall2020-06-23T16:01:11+00:00

This happens when the vacuum is not well hung.

Please, look at this document to see how it should be hung properly.

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My unit will not start or stop.2020-06-23T15:59:01+00:00

If your unit doesn’t start or stop, please look at this document to see the possible problem.

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My unit is blowing air instead of sucking?2020-06-23T15:57:11+00:00

This must be because the piping installation was reversed.

Please refer to this document to know how the piping must be installed.

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Why is my unit surges?2020-06-23T15:53:44+00:00

If your unit surges, you must follow these steps to find the problem.

Refer to this document to know the steps to fix the problem.

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How to reset my pc board?2020-06-23T15:48:56+00:00

Refer to this document for the step to follow to reset your PC board

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Why hot air is coming out of top of the vacuum?2020-06-23T15:46:43+00:00

IT’S NORMAL; there is always a gap because it takes space so that the piping is not too narrow in the air intake to avoid any damage.

 

Please refer to this document for more explanation.

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What does the different LED light color mean?2020-06-23T15:42:14+00:00

The LED indicator light keeps you aware of the statue of the unit.

See document for color meaning.

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Is the vacuum compatible with my existing piping?2020-06-23T15:26:09+00:00

Yes, the vacuums are compatible with certified 2’’ standard piping systems F2158.

If the piping network is not a 2” standard piping system, a pipe reducer may be required to adjust to different size pipping.

How to do a by pass?2020-06-23T15:23:57+00:00

To know how to do a vacuum bypass, please refer to this document.

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Is the soft start function accomplished by a mechanical clutch or electronically by a circuit in the motor? (3 sec delay)2020-06-23T15:14:24+00:00

The soft-Start/stop Technology is accomplish form the electronic module of the vacuum.

Does the 12″ floor brush work on carpets?2020-06-23T15:12:25+00:00

No, this kit is made for hard surfaces. If you are looking for a kit that cleans rugs, I invite you to look at our Deluxe plus Kit. You can find it but typing the following product number in the amazon search bar: B074HK9G42.

What amp/voltage does the LOW VOLTAGE HOSE work with?2020-06-23T15:11:15+00:00

This kit works with low-voltage. Inside your wall inlets, you must have 2 low-voltage pins in order to have the on-off switch to work

I have a COMPETITOR central vacuum system. Will these accessories be compatible with it?2020-06-23T15:10:31+00:00

The compatibility is mostly with the inlets. If your inlets are 1.5” inner diameter and have 2 low-voltage pins inside, The hose should fit and the on-off should work. But to be 100% sure, we invite you to send us a picture of the inside of your inlets and a picture of you actual unit and installation at service@nadair.com and our customer support will be happy to confirm compatibility for you.

Reviews on other hose covers mention that they leave a color mark on white woodwork corners?2020-06-23T15:07:53+00:00

No the hose cover will leave no mark on your woodwork corners.

Do your vacuums need a dedicated breaker ?2020-06-23T15:04:39+00:00

Our central vacuum can be plugged in standard 110-120v electrical Outlet. They work on 15 amps non dedicated breaker.

What is the 500 hours service ?2020-06-23T14:39:20+00:00
Service At 500hrs is to be sure to protect your motor by changing the carbon brushes. To be noted that at 500 hours the vacuum will not stop. But if it continues without service, it will burn out the motor if the carbon brushes aren’t changed
When the light will be red it means the carbon brushes will be more than finished and will start degrading the motor.
But before this happen, the orange light will warn you to change the carbon brushes, which you can do easily at home.
Changing the carbon brushes will make your unit good for another 500 hours of use.
How can I have a longer hose?2019-07-25T15:54:38+00:00
Is my Hight-voltage hose compatible with a 2 pin valve?2019-07-25T15:55:08+00:00

Yes, Our hoses are compatible with most inlet
and you can order the super valve converter so it can fit in your 2 pin wall valve by contacting us at info@nadair.com or 1 (800) 776-7891.

Is the vacuum compatible with my existing piping?2019-07-23T13:25:24+00:00

Yes, the vacuums are compatible with certified 2’’ standard piping systems F2158.

If the piping network is not a 2” standard piping system, a pipe reducer may be required to adjust to different size pipping.